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A J.C. Hart Apartment Community in Carmel, IN

Why You Should Want 24/7 On-site Apartment Maintenance in Carmel

August 07, 2020
Patio at North Haven

It’s late at night, and while you’re off to sleep, you start to hear a persistent drip. Glancing up, you notice a damp mark on the ceiling that’s swiftly expanding. Panic hits as you scamper to find a bucket or bowl to collect the falling water.

What’s next? Is there an emergency line for maintenance? How much time will it be before they arrive? Is this something that will have to wait until they open up ? Or were you smart enough to rent a place with 24/7 on-site emergency apartment maintenance in Carmel?

What Exactly Is A Maintenance Emergency?

Master bedroom in Carmel apartments.

Luckily, almost all of your apartment maintenance requests will be routine. You might find that your stopped up shower drain needs a more muscle than a squirt of Liquid Plumber. Or maybe you accidentally put a hole in the wall when you went to install your new TV. These are irritating disruptions that can hang on until the next day instead of needing an urgent maintenance call during the middle of the night.

Then there are those fixes that need immediate maintenance. Wait on a leaky pipe and your things in your one-bedroom apartment could have significant damage. A broken fire detector can keep you -- and your next door neighbors -- awake all night. Emergency services could also be needed when your Other companies direct your request to a voicemail, which then goes to an front-office worker, who then forwards the request to a contractor,that then comes over to your place to start repairs.

The response between the two methods can seem outrageous, especially when you’re more preoccupied about getting to safety . When your building has round the clock emergency maintenance, then they should be at your apartment in minutes or at a minimum give you a reasonable idea when they’ll be there. That’s so much more amiable than worrying for hours hoping a contractor will show up.

Three Questions To Ask About Maintenance On Your Apartment Tour

Exterior view of a Carmel apartment building.

While you tour apartments and learn about the luxurious apartment amenities in Carmel, you should also inquire about the emergency maintenance procedures. Especially, ask these three questions:
  • Does the apartment employ on-site maintenance workers or will they use subcontractors?

  • Do you submit repair tickets by phone or online?

  • What’s the emergency maintenance system ? How long does it take for maintenance to respond?

These are answers that you should be aware of before it’s 3:00 AM and you’re wading through the apartment flood pouring down from your upstairs neighbor’s bathtub.

Highpointe on Meridian Apartments Is Proud to Use 24/7 On-Site Apartment Maintenance

With Highpointe on Meridian Apartments, we want you to feel safe and secure in your new apartment home. We staff on-site maintenance that will fill your emergency needs day or night. Call us at (317) 342-0670 or hit the “book a tour” button today!