A J.C. Hart Apartment Community in Carmel, IN

When To Call Maintenance In Your Carmel Apartment

October 08, 2020

Apartment building in Carmel 

Whether you rent a studio, one-bedroom, or multi-bedroom apartment, it may be less time than you think before you require a repair. But, how do you know when to call maintenance in your Carmel apartment?

Sure, big concerns, like heating and electrical trouble, need to be reported, but what about minor issues? Do you also call in burned-out lighting or frayed carpeting? Is it smart to try and repair issues yourself? 

Contact Maintenance For Your Carmel Apartment If You See These Issues

Minor bathroom sink repair.

When you discover a significant issue – particularly something structural -- it's commonly covered per your rental agreement. Here’s a list of frequently seen difficulties you might experience:

  • Leaking and water damage: If you discover water coming in from the floor above you or you have an overflowing toilet or appliance that may cause water damage within your unit, contact the maintenance staff immediately.

  • HVAC problems: In the event your air conditioner crashes, or your furnace fails, it’s time to make the call. Even if it's pleasant outside, your heating and cooling should be fully functional.

  • Faulty plumbing: If you have a clogged toilet, try to plunge it yourself first. If your efforts fail, then give maintenance a call. You should also get assistance for sink or shower drips.

  • Bugs: In many cases, pests get in by hitching a ride on your shoes or your pet. But if you encounter any persistent pests -- like cockroaches, mice, or ants – it's the perfect time for your maintenance staff to send out a pest control expert.

  • Appliance malfunctions: If your freezer won't cool or your oven burner refuses to work, you need to make the call. Appliances that are part of the apartment are typically covered, but anything you brought with you – a microwave, toaster oven, mini fridge – is up to you to repair or replace.

  • Window and door dilemmas: Your entry and sliding patio doors must lock and close appropriately. If water infiltration or damage from misuse keeps them from easily functioning, they should be replaced. Windows should have the same expectations.

  • Wall and flooring concerns: If there is damage to a wall or a potentially dangerous flooring concern, call maintenance for a repair. Fraying or torn carpet may need to be replaced, particularly if a tack is exposed.


What Should You Fix Yourself?

Furnace filter being changed.

Not every situation warrants a call for help. Although some property management companies are willing to help with a range of small jobs like lightbulb replacement, it’s not always convenient to adjust your schedule for a service for smaller issues. These are some everyday undertakings that you can handle:
  • Light bulbs: When light bulbs fail, they could conveniently be exchanged when you have time. But keep in mind, if your light fixture frequently goes through bulbs, you should reach out to maintenance to find out if you have an issue with your electricity. It’s smart to inquire if maintenance will provide light bulbs if they need to be replaced as less common kinds are at times required.

  • Clogged pipes and toilets: If your toilet is clogged, use a plunger first. It’s also smart to have some drain cleaner to remove the stoppage from the drain. If a plunger won’t resolve the problem, contact the service staff to prevent pipe damage.

  • Air filters: Unless specified in your renter’s agreement, you're responsible for replacing the HVAC air filter. Failing to do so will reduce the flow of air and impact your apartment’s comfort. If you can't see through the filter, it's time for a change. The maintenance staff may be willing to replace filters for you, so check with them first.

  • Regular Cleaning: Sad to say, cleaning your Carmel apartment is a job for you. And that includes your interior and exterior patio space.


Contact Highpointe on Meridian Apartments To Book Your Apartment Tour 

Calling maintenance is easy when your apartment complex hires skilled and friendly staff. Fortunately, you can find a great place with exceptional people at Highpointe on Meridian Apartments. Just call our property team at (317) 342-0670 to request a tour today!